Delete your account
Govori Izpit is operated by WKEU INVEST, investicije in nepremičnine, d.o.o., Štihova ulica 13, 1000 Ljubljana, Slovenia. You can delete your Govori Izpit account and all data linked to it at any time — by writing to us.
Govori Izpit has closed
The service closed on 24 September 2026. Registration and learning are no longer available. Stored accounts and learning records have not been deleted by this closure. Use the email request below for deletion, access or export; please write from your registered address.
2. Ask us to delete it
If you cannot sign in, e-mail yangni0704@gmail.com from the address you registered with, with the subject Delete my account. We verify the request and delete the account within 30 days (usually within a few days), and confirm by e-mail when it is done.
3. What gets deleted
- Your account and sign-in identity (e-mail address / Google identity)
- Learning progress: completed texts, review schedules, streaks, flashcards, exam-practice history and drafts
- Your subscription record and daily usage counters
Deletion is permanent — none of it can be restored afterwards, and progress stored only on your device is cleared together with it.
4. What we keep, and for how long
Payment records (invoices, amounts, dates) are kept by Apple (App Store) and Google (Google Play), which sell the subscriptions, and by us in anonymised accounting form, for as long as Slovenian tax and accounting law requires (currently 10 years). These records cannot be deleted on request — they contain no learning data.
Voice recordings are never stored: speech is transcribed and discarded. See the Privacy Policy for the full picture.
5. Deleting some of your data without deleting your account
If you want to keep your Govori Izpit account but remove part of what it holds, write to us:
- By e-mail: write to yangni0704@gmail.com from your registered address and name what you want removed — for example your flashcard deck, your self-presentation drafts, or your lesson progress. We delete it and confirm by e-mail, normally within a few days and always within 30 days. Your account stays open.
The same address handles the other GDPR requests: access, correction and export of your data.
6. Cancelling a subscription without deleting the account
If you only want to stop paying, cancel the subscription instead — where you bought it, because we never hold the payment. App Store: on your iPhone or iPad, Settings → your name → Subscriptions. Google Play: in the Play Store app, Payments & subscriptions → Subscriptions. Cancelling stops the next renewal. Govori Izpit has closed; contact us about any remaining paid period.